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FastFix FAQ
 

5. We are a LC issuing bank. How can benefit from this website?

International Standby or Irrevocable LC, in most cases as the main banking instrument, covers commodity cost and the Ocean Freight cost. The tools like TradeGenie™ and QuoteMaster™ available on Fastfix website can help you in the LC structuring process, launch times and other related activities. We hope your relationships with your existing customers will improve and may even find new customers in other countries as well because of additional knowledge you may gain from usage of these tools. Additionally this may facilitate some transactional transparency of various international payments. Fastfix interests are purely in the area of improving shipping process efficiencies. Verifying validity of LC’s is one critical part where banks can assist in alleviating some of the challenges in global trade.

6. Is this website a free service?

We are not a free service. We offer basic subscription services that help you plan your trades and help us improve the solution for you. This is a very complex aspect of international trade and we have invested several years and hundreds of thousands of dollars for researching common concerns for various participants in global trade. Developing broader solution to help your routines become simpler requires more in depth understanding and more resources. Your support will be reinvested and fully appreciated.

7. How can we get started and how do we become members?

Getting started is very simple. Please register your company on the website in one of the categories that appropriately describes your business scope of activities.

8. How do I get a Trade Plan with TradeGenie™?

Once you register, please login using your User ID and Password. Click on TradeGenie™ button on the menu, enter your shipment details and click on “Get PDF Report” to get the plan. You can also save that report on your hard drive for future reference. This is the quickest way to see what will be the tentative schedule for your shipments from start to finish.

9. How do I get a Freight Quote with QuoteMaster™?

Once you register, please login using your User ID and Password. Click on QuoteMaster™ button on the menu, enter your shipment details and click on “Get PDF Report” to get the Quote. You can also save that report on your hard drive for future reference. This is the quickest way to see what is cost of Ocean Freight for your shipments.

10. Are you going to offer more upgrades in the future?

Yes. We are currently developing other aspects of this comprehensive solution. We want to test our modules as extensively as possible before releasing to the general usage. Hopefully this will reduce errors and omissions if any. It will also help you get familiar with the system and its unique features step by step. Note: System cannot be complete unless users give us encouragement through routine usage of tools on the web site and offer us thoughtful feedback. This will give us more incentive to strengthen our solution for your benefit. More Frequently Asked Questions may be added to the above list as and when our users feel the requirement. Thank you.


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